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Channel Revenue Management
Discussion List
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cancel settled claimsSummary: Hi, Is it possible to cancel a claim once is settled? if not possible. When is the last moment you can cancel a claim? If it is possible, how to do that? Do you… -
Channel Claims manager Role not working?Summary: Hi, I have a user which is having Channel Claims Manager role and data access set to BU. However when doing login she does not have access to Customer Channel M…
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What is the Customer Adjustment Type used for Create Accruals in the Sales&Expense mapping set?Summary: If the * is removed as an input value from the mapping set for sales and expense, the job to Create Accruals fails to find an account. We have the values INCREA… -
Unable to generate accruals upon receiving of POSummary: Content (please ensure you mask any confidential information): Step 1: Created the Supplier Rebate Program Step 2: Created the Purchase Order (PO) Step 3: Recei…
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Customers not displaying for Business Unit in Create Customer ProgramSummary: When selecting the US business unit, we are able to select customers in the Customer programs. When selecting the CA business Unit, customers are not displaying…
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How to control Invoice Date on AP Invoice based on Reference_keySummary: How to control Invoice Date based on Reference_key Content (please ensure you mask any confidential information): We are seeing AP Invoice Interface populated w…
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What is the usage of Customer Trade ProfilesSummary: What is the usage of Customer Trade Profiles Content (please ensure you mask any confidential information): We are looking to understand the usage of Customer T…
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What is difference in functionality in ChRM Springboard AppsSummary: What is difference in functionality in ChRM Sprinboard Apps - "Deduction and Settlement" &"Customer Channel Management" Content (please ensure you mask any conf…
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How to create Negative Invoice against Customer ClaimsSummary: How to create Negative Invoice against Customer Claims Content (please ensure you mask any confidential information): We are using Claim to create AP Invoice fo…
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How to control the Invoice Date of the AP Invoice created against ClaimsSummary: How to control the Invoice Date of the AP Invoice created against Claims Content (please ensure you mask any confidential information): We are creating claims w…
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Calendar requirement for Customer accruals in Channel SettingsSummary: As of 25B, the Calendar maintained in Channel Setting for Customer accrual must begin Jan 1 and end Dec31. This is a new restriction. We were able to set the ca…
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How to delete/update accruals created in Oracle Channel Revenue ManagementWe will be uploading Supplier Invoice transaction in to Oracle Channel revenue management using csv upload template. The Supplier Invoice transaction captured in the tem…
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Why is UOM required when selecting All ItemsSummary: In Channel, for Product Rules, when I am selecting All Item, UOM is mandatory. Why? What is the behavior of this set up when we have AR Transactions with Items …
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Edit Claim Settlement Lines in Visual Builder studioSummary: I need to update the Claim Settlement Lines table by adding an additional column or a DFF. However, when I access the corresponding page in Oracle Visual Builde…
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Deductions settlement error with bill to contact id errorDeduction are created with bill to account and site details while settling the deduction getting error as below. Is there issue with bill to site or bill to site having …
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Customer program Header DFF values not used for Create AccountingSummary: I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not us…
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When clicking on the Customer number in the Checkbook receiving "Error response during Rest Action"?Summary: When clicking on the Customer number in the Checkbook, we are receiving "Error response during Rest Action". We can access the Checkbook fine, but when clicking…
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Unable to fetch more than 500 records from REST API using limit and offsetI'm unable to retrieve more than 500 records from the following Oracle Fusion API: /fscmRestApi/resources/11.13.18.05/channelCustomerPrograms/{ProgramID}/child/productRu…
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Default claim type and claim reason while entering ClaimSummary: Hi, When creating a claim I need to manually enter Claim Type and Reason all the time. I saw that under "Manage Channel Claim Sources" you can default Claim Typ…
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Per SR 4-0000751118, please provide sample payload for Create Customer Volume Program APISummary: Per SR 4-0000751118, please provide sample payload for Create Customer Volume Program API: Message from Oracle: Hi Jarrod, As advised please log a Customer Conn…
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Create Accrual for Channel Batch not creating accruals for the loaded batch transactionSummary: Created AR transactions manually in AR with the items for which Customer Promotion program has been defined but the Create Accrual for Channel Bath ESS is not c…
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SQL to identify eligible sales orders for accrual generationSummary: SQL to identify eligible sales orders for accrual generation Content (please ensure you mask any confidential information): We have identified several orders wh…
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For customers that require settlement with Check, do we have to setup these customers as a supplier?Summary: For customers that require settlement of Customer Claim with a Check do we have to setup these customers as suppliers? When we click on Check or AP Default, it …
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REST API Lump Sum ProgramSummary: How to create a lump Sum program via REST API? I have been going through documentation And I am using VB Excel Add-In. If I try to create only a program, it fai…
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How to create a Claim for Promotional AccrualsSummary: We have run Create Accruals for Channel Batch ESS job and it has created Accruals records. Now how do I create a claim and link it to pay accruals for a specifi…
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How to apply auto tax calculation on the Payable Invoice against Customer Claim?Summary: How to apply auto tax calculation on the Payable Invoice against Customer Claim settlement? Content (please ensure you mask any confidential information): We ar…
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Claim exceeds accruals in Lump Sum ProgramSummary: Hi, I would like to know how to process a claim which exceeds the available balance for a lump sum program. Initial thought is create a manual positive adjustme…
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How a Supplier Csv can pick the item line from program if we have multiple item lines in a ProgramWe have a case where we have Multiple Line items as part of a single Program(Same Item) with Similar start and end date but different Cost. Ex: Item ABC - Start date:01-…
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Need to Derive product segment for accounting from item category on customer rebate programSummary: As part of the client's account string, one of the segments is product which aligns with the Item Categories used on the customer rebate program. Item category …
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How to push accrual entries from previous period into current periodSummary: How to push accrual entries from previous period into current period Content (please ensure you mask any confidential information): We have a requirement to cre…