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Benefits
Discussion List
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Change Beneficiary Life Event Removes DependentsWhen a Change Beneficiary Life Event is evaluated and processed on an employee, the dependents on all plans are being removed. Example: Associate has Medical, Dental, an… -
"View report" is re-directing to seeded report, need to change path to Custom Confirmation reportView report button in Redwood Self service page under "Enroll in benefits that matter to you" is redirecting by default to oracle seeded confirmation report. We want the… -
We are getting error when we adding the Dependent Name in Additional Person Info Redwood.Summary: Hi Developers, When we enabled the redwood in Additional Person Info Dependent Name we are getting an error "Dependent Name 11 is not in the list of values" We …
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How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to …
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…
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Redwood - Can we update Post-enrollment section to customize/add more task for employee to compelteHello I hope everyone is doing well! On Benefits Self service enrollment page, can we customize task name or add more task to the section? We have a requirement to add o… -
How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan…
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25A - Benefit Summary Search bar - Text color is unreadableSummary: Hi Team, We have a big issue with the implementation of Redwood Benefit in Benefit Summary, the search text is unreadable base on the client color theme. Naviga…
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Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use? -
Issue with the seeded open enrollment alertHi Team, We have configured the seeded open enrollment alert (Summary of Elections at Open Enrollment) for US population to send a confirmation mail to the employees imm…
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New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action …
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How to modify an existing custom tileSummary: Hello - our implementation partner created a custom tile for us under the "Me" section named "OIC Login" which, when clicked, redirects me to the OIC login webs…
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Derived Factor to point at Primary FlagInviting Expert suggestions to overwrite 'Age to Use' in Derived Factor Setup. We are sensing this can be achieved through Fast Formula, but haven't found any luck yet. …
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Before you enroll in Redwood, many fields under Biographical Info section needs to be hidden by VBCSSummary: From the Redwood People to Cover Page when we add the dependents and give submit there are some DFF fileds under Biographical section which needs to hided. Vers…
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Redwood Benefits AI Agent response field - can we change "Ask Oracle"Summary: Hi, as we prepare to roll out Redwood in Benefits, I have created the Benefits AI Agent in a test environment and am loving testing! I have named it "Benny" as …
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The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
Error when evaluating termination event : BEN-990951Summary: Hello, We are facing this error when trying to process Termination event for a few employees "The procedure encountered an error while calculating the service d…
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How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,…
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Benefit Pending ActionsIs there a way to set up a filter under the Benefit Pending Actions to send to just one employee as a test? Instead of sending to all that have a pending action? Thanks!
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The payroll relationship or the assignment identifier **** is invalid for the element **** (PAY-163591Summary: Hello, I added imputed income to the benefit program. Now when I evaluate any life events for any employees I get this error: The payroll relationship or the as…
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
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Open enrollment eoi setup for supplemental lifeSummary: EOI setup in Open enrollment for supplemental employee insurance plan Content (please ensure you mask any confidential information): We have a below requirement…
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Trying to access new Benefits Activity Centre - getting errorSummary: Getting this error when trying to access the new 25B Benefits Activity Centre in our lower environment for testing: Oracle Search Cloud Service isn't enabled. A…
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Unable to Fetch Log in the HWM_RULE_FF_WORK_LOG for Participant and Rate Eligibility ProfileSummary: Unable to Fetch Log in the HWM_RULE_FF_WORK_LOG Table for a Participant and Rate Eligibility Fast Formula for Journeys with this Fast Formula being attached to … -
The log table is not fetching any data in the table - HWM_RULE_FF_WORK_LOGSummary: I am trying to debug a Waiting period fast formula. I have added l_msg = add_rlog(-999, 30, 'l_action_reason_code = '|| l_action_reason_code) to the FF. But in …
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Error while trying to evaluate the life eventSummary: Hello community, There is an employee who got rehired as of 27/04/2025. The assignment is created for the same. The user have added the New Hire life event in t…
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Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
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Issue with Retirement plan communicating incorrect employee and employer percentagesSummary: The Benefits Communicated Amount (percentage) is incorrect and is the annualized percentage of the employee and employer Defined Amount. Employee percentage sho…
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QLE coverage end dateSummary: When an employee is hired in Oracle their benefits coverage correctly begins on the same date. When an employee is terminated in Oracle their benefits coverage …