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Password Reset not being sent to my email

in OCI - General

I have a free-tier oracle cloud account. I had MFA set up but my email and password were somehow changed without my knowledge. Now, I'm unable to login and password reset emails don't get sent to my email. I've spoken to support staff using live chat, one of which confirmed my card details etc. However, they were unable to send a password reset to me successfully and directed me here.

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