Apps
Discussion List
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Help on Data Sync Issues between Eloqua and SalesforceThere is a synchronisation issue between Salesforce and Eloqua. For example: When a lead's status is changed from A to B in Salesforce, Eloqua does not reflect this chan… -
Campaign Response Error Required Field MissingSummary: I am in the testing phase of integrating campaigns with Salesforce. I tested 3 campaigns this morning. I get this error for the Campaign Response: { "message": … -
API-fy Your Eloqua: A Beginner's Guide, Part 1Eloqua’s user interface enables marketers to configure complex processes, integrations, and custom reports, making it a valuable tool for digital campaigns. But it’s not… -
Eloqua versionSummary: Hello I'd like to know how I can check my Eloqua version, please. Where can I see this information? Sincerely,Andrea Garzón
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Marketing Activity setup for CX Sales IntegrationSummary: How to properly configure the Marketing Activity section in the CX Sales Integration App? Content (please ensure you mask any confidential information): Hello. …
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Renewal of LinkedIn and Facebook App CredentialsHello How often should Eloqua connections be updated with Facebook and LinkedIn credentials? Sincerely,Andrea G
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Governing asset access restrictions within Guided CampaignsNote: All of the access permissions for Guided Campaigns are controlled by Eloqua and its security groups. To make changes such as the below, you will need to be an Eloq… -
Eloqua CX sales App integration - contact update action configurationDuring the configuration of a new Action related to a Contact update From Eloqua to OSC is the section "Update Eloqua Fields" mandatory? What is the impact of not config…
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Managing Email Address Changes from your CRM using Eloqua CRM Integration AppsIt is a common scenario where a sales representative needs to change the email address on a Lead or Contact record in CRM. Since Eloqua uses an email address as the uniq…
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Does CX Sales Integration App use OAuth 2.0?We would need to use OAuth instead of Basic Auth to connect CX Sales. Does CX Sales Integration App use OAuth 2.0?
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How to create an Account in CX Sales from EloquaIn Eloqua the App Configuration for Oracle CX Sales Integration does not allow to select the account object. Contact and Custom objects are available (please see the att…
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Can a custom field can be used in Eloqua import filter in Oracle CX Sales Integration app?Hello, Can we use a custom field in the filter option of the Oracle CX Sales Integration app within Eloqua? We're planning to use some custom field as flag to exclude so…
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Sales cloud field not visible in Oracle CX Sales and Eloqua Integration appsHi All, As per the business requirement we need to map the Sales Stage ID field in sales cloud to a new field in Eloqua. So we created Opportunity Sales Stage field in E…
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Date Decision step error The contact field used for first, is BLANK, for the contact being processedSome contacts are arriving to a date decision step in a program canvas and are being errored out with {"Id":"522768","first":""} The contact field used for first, is BLA…
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SSO Idp Metadata upload fails.SSO Idp Metadata upload fails. I can't find anything in the documentation that explains why it fails, so can anyone tell me why I'm getting this error? I uploaded it in …
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Does the Date Decision app compare timestamps?In a program we are using the app to compare two separate date fields and are assessing which is most recent. For example, if the fields have values like 11/01/2024 13:5… -
Product Notice: POD 3 and 6 - May need to re-authenticate Facebook Lead Ads App before Jan 17, 2025Overview The Oracle Eloqua’s Facebook Lead Ads App will be undergoing maintenance on January 17, 2025. The planned maintenance requires all Facebook credentials used by … -
GoToWebinar app - configuration problemHi when trying to configure GoToWebinar app (by Citrix), when Login with GoToWebinar, that fails on GotoWebinar Authentication. (GoTo support claims the problem is on El…
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Engage blank email not receivedHello there I have downloaded and configured Engage as per the documentation steps. I tried to do a Blank email test*; inserted companies' test email addresses, added a …
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I have a question about how Eloqua is billed.I was wondering what items does Eloqua charge customers for, and how is each item aggregated? In particular, I understand that one of the things they charge for is conta…
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About ZOOM integration authenticationWe plan to use the ZOOM integration app. Due to security requirements, two-factor authentication is also required for ZOOM linked accounts. question 1. Does two-factor a…
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Can you Filter formula fields from CX Sales integration Import?I've attempted to filter a formula field from CX Sales into Eloqua but none of the following filters work to import a record with the field not NULL PersonDEO_MemberOf_c…
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Can the Social Sharing App icons be customised?As the question suggests, is it possible to use customised versions of the LinkedIn, Facebook, X logos in place of the default logos on the app? Thanks.
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GoToWebinar Attended Feeder in ProgramHello, I would like to use the GTW Attended feeder in a program. Unlike the LinkedIn Lead Gen forms feeder where submissions are pulled only once, the GTW Attended feede…
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Integration CX sales and EloquaHi All, we are working on integration between Eloqua and Oracle CX Sales to mange and evaluate Opportunity and Lead. Do we have any evidence of PRO and CONS of integrate…
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Trigger for Salesforce Integration App - ImportsDear Team, It is said that the "Oracle CX Sales App - Imports" feature runs every 15 minutes but only imports for records with new activities. Does this same condition o…
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Mapping Issues for SFDC Campaign ID and Status in EloquaDear team, I’m wondering if there’s a way to store the "Last SFDC Campaign ID" and "Last SFDC Campaign Status" in a way that minimizes errors. Incorrectly mapping the ca…
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Marketing activities configurationHi, We'd like to set up Marketing activities on Salesforce integration app and I have a question for its configuration. On the app, the settings for "SFDC Lead / Contact…
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exceeded queue fallback processing count at appHi , We just installed the Icapture app to receive Leads. But they are seeing error to send data to Eloqua and they are suggesting to increase the Eloqua server load cap…
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Product Notice: Eloqua-WeChat App End of Life [Oct 1, 2024]Overview Effective October 01, 2024, the Eloqua-WeChat app will be taken offline and will cease to function. What’s Changing The Oracle Eloqua WeChat app will be taken o…