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How can we track actual delivery status of an email sent to user by email bursting

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ShubhamTiwari93
ShubhamTiwari93 Rank 1 - Community Starter
in Oracle Analytics Publisher

Hi All,

We are bursting emails to users with customized version of seeded reports via BIP email bursting. There is a business ask to validate actual email delivery status of email being delivered to user inbox or not. We can see email sent status in bursting details in Job history page. But it goes to success even in cases when the provided email id does not exist or inactive. Is there a way we can validate actual email received status from user inbox or list of transactions where actual delivery was not successful ?

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  • Jorge Marañón-Oracle
    Jorge Marañón-Oracle Rank 3 - Community Apprentice

    Hello Shubham,

    There is no current way to get these details from backend.
    An option is to check from Reports Job history, which is not viable in case the expected count is too high.

    There is an idea raised already to expose backend tables:
    https://community.oracle.com/products/oracleanalytics/discussion/20052/expose-table-for-bursting-output-results/p1

    I encourage you to review and vote for it if you find it useful.

    Jorge